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PRACTICAL INFO

REMEMBER! Each festival goer is obliged to comply with Festival Terms and Conditions available at www.livefestival.pl as well as at the information points at the Festival area. There you’ll be able to find answers to all the questions on the festival.

 

DO NOT BRING THE FOLLOWING ITEMS TO THE FESTIVAL AREA:

Photo cameras • cameras and equipment recording audio-video (including GoPro cameras) • professional analogue cameras or professional cameras with interchangeable lenses • Umbrellas with pointy tips • own food and drinks • Dangerous items (knives, sharp tools, gas, guns, laser pointers etc.) • Alcohol, drugs, etc. •  Tripods and selfie sticks • drones • skateboards  • scooter •

 

FESTIVAL AREA:

The festival takes place in the area of Polish Aviation Museum in Krakow. Festival area is open from 4:00 PM until 2:30 AM on August 17 and 18. 

MAIN ENTRANCE TO THE FESTIVAL(for journalists and persons with camping tickets) is located on Al. Jana Pawła II (pedestrians will get there by turning into ul. Markowskiego and then into ul.Gnysia through the Lotniczy Park).

 

BIKE PARK

You can also get to the festival by bike! A bike park will be located near the entrance to the festival from Al. Jana Pawła II.

CAMPSITE:

Operates from August 17 from 8:00 AM, until August 19, until 2:00 PM. It is available only for persons with tickets for campsite. The Campsite is not divided into zones. The campsite is equipped with shower cabins with warm water, toilets and wash-basins. Moreover, there will be a point for charging your phones at the campsite

Campsite terms and Conditions

 

BOX OFFICES:

Box office at the entrance from the Al. Jana Pawła II (next to the box office there is an information point) is open:

-        Day before the festival (August 16) from 12:00 (noon) – 9:00 PM

-        On the first day of the festival from 8:00 AM until 1:00 AM 

-        On the second day of the festival from 10:00 AM until 1:00 AM

 

EXCHANGING TICKETS TO WRISTBANDS:

All types of festival tickets must be exchanged for wristbands. The ticket must be printed out in order to exchange it to wristband. Persons with 2-day tickets can exchange tickets to wristbands from August 16. Day tickets for August 18 may be exchanged on August 18. Festival wristbands are installed at the first admission to the festival area and should not be taken off during the following festival days. Damaging or tearing off the wristband makes it invalid.

Only one person can use one wristband. More information can be found in the Terms and Conditions.

Tickets can be exchanged for wristbands in specially prepared ticket-to-wristband exchange point.

 

TICKET-TO-WRISTBAND EXCHANGE POINT (remember to print out your ticket):

Ticket-to-wristband exchange point from Al. Jana Pawła II (main entrance for the audience, media and for people with tickets to the campsite):

-      Day before the festival (August 16) from 12:00 (noon) – 9:00 PM

-      On the first day of the festival from 8:00 AM until 1:30 AM

-      On the second day of the festival from 10:00 AM until 1:30 AM

 

HERE YOU’LL EXCHANGE:

ALl ticket types.

ATTENTION! One day tickets for August 18 can be exchanged to wristband only on Saturday (August 18)!  

 

DEPOSIT (paid – PLN 10 per one item)

For your convenience, there is a deposit located by the main entrance from Jana Pawła II Street, where you can leave all the items forbidden in the festival area which are listed in the Festival Terms and Conditions. The point also functions as lost property station. The full list of forbidden items can be found in the Festival Terms and Conditions.

The deposit at the main entrance from the Jana Pawła II Street works in given hours:

-       On the first day of the festival from 3:00 PM until 3:00 AM

-       On the second day of the festival from 3:00 PM until 3:00 AM

CATERING STALLS:

There will be available hot and cold drinks as well as catering stalls with vegetarian and non-vegetarian food on the festival area.

FESTIVAL MERCHANDISING:

You’ll have a chance to buy original T-shirts from the merchandising of the artists performing at the festival.

INFORMATION FOR PERSONS WITH DISABILITIES:

If there is such need, our volunteers will help al. the persons with disabilities to get to any place at the festival. There will be special platforms for privileged persons in front of each stage. There will be special, hardened paths leading to those platforms. Most of the festival area is located on the concrete surface, which makes moving around on the wheelchair much easier.

SANITARY FACILITIES:

There will be available toilets and wash-basins on the area of the festival.

PAYMENTS AT THE FESTIVAL.

Mastercard® as one of the Kraków Live Festival sponsors will provide the festival with a modern system of cashless payments for the first time in the festival history.

At the festival you’ll be able to pay by payment card, mobilephone or payment band in Mastercard® contactless technology. 

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